Deposits are non-refundable and refunds are available if service has not been rendered. An administration fee of 3.5% of your original price will be deducted from the amount refunded.

The refund policy will not take effect in any of the following events:
If you purchased a “Special Package”.
If you have approved your logo design.
If work was commenced on one of your samples and 2 or more logo design changes were effected at your request.
If the party for whom the logo is being designed closes, or changes its name, or changes its activity.
If the project was cancelled for reason(s) unrelated to the logo design of DynamikWorks
If you do not communicate with DynamikWorks for more than 3 months following the submission of the logo design.
If other design companies were hired to work on the same logo design project at the same time.

How the money will be refunded:
If you have paid using your credit card – the money will be refunded back to your credit card. It may take up to 6 business days before the money will appear on your account depending upon your banking institution.

Category: Invoicing and Payment Handling